My Bricktopia – Terms of Service

Last Updated: Nov 30th 2025

Welcome to My Bricktopia (“we”, “our”, “the store”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully. If you do not agree, you must discontinue use of the site and refrain from making purchases.

1. Scope of These Terms

These Terms apply to all users of the website, including customers, browsers, merchants, and contributors of content or information. We reserve the right to update or replace any part of these Terms at any time. The most current version will always be published on this page. Your continued use of the website constitutes acceptance of any modifications.

2. Eligibility to Use Our Services

• You must be at least the age of majority in your country or region, or have obtained consent from a parent or guardian.
• You agree that all information you provide—including name, address, contact details, and payment information—is accurate, complete, and up to date.

3. Products, Pricing, and Payment

• We strive to provide accurate product descriptions, pricing, and availability information; however, errors may occur.
• Prices, promotions, shipping rates, and product details may change without notice.
• We reserve the right to limit purchase quantities, discontinue products, or adjust listings at any time.
• Payments submitted through our website authorize us and our payment processor to charge the full amount shown at checkout, including taxes and shipping.

4. Orders and Shipping

• Order processing begins as soon as an order is placed.
• Shipping times, methods, and applicable fees are provided on our Shipping Policy page.
• Once your order ships, you will receive a dispatch confirmation email containing tracking information.
• International shipments may incur customs duties, import taxes, or handling fees, which are the responsibility of the recipient.
• We are not liable for delays caused by carriers, customs inspections, severe weather, or circumstances outside our control.

5. Returns, Refunds, and Faulty Items

All returns, refunds, and faulty product claims are governed by our Refund & Returns Policy.

• Change-of-mind returns must comply with the conditions stated in our policy, including the 30-day return window and original-condition requirements.
• Faulty product claims require clear supporting evidence, such as photos or a short video.
• Return shipping costs for change-of-mind returns are the responsibility of the customer.
• We reserve the right to approve or deny any return or refund request based on the evidence provided.

6. Prohibited Uses

You agree not to use our website or services for the following purposes:

• Any unlawful, fraudulent, or harmful activity.
• Uploading or transmitting malware, viruses, or harmful code.
• Collecting or tracking personal information of others without consent.
• Interfering with website security, stability, or performance.
• Unauthorized data scraping, crawling, automated access, or harvesting of information.
• Infringing upon intellectual property rights belonging to My Bricktopia or third parties.

7. Intellectual Property

• All content on the My Bricktopia website—including logos, product images, graphics, text, page layout, and branding—is owned by My Bricktopia or its licensors.
• You may not reproduce, distribute, modify, or commercially exploit any website content without prior written permission.
• LEGO® trademarks referenced on this site are owned by the LEGO Group, which does not sponsor, authorize, or endorse My Bricktopia.

8. Accuracy, Completeness, and Timeliness of Information

• We do not guarantee that product descriptions, availability, or pricing information are always accurate, complete, or current.
• We reserve the right to correct errors, update content, or cancel orders affected by inaccuracies.
• We make no representations regarding uninterrupted site operation or error-free content.

9. Third-Party Tools, Services, and Links

• Our website may integrate with third-party services, such as payment processors, shipping carriers, or analytics tools.
• We are not responsible for the content, security, privacy practices, or reliability of third-party websites or services.
• Your use of third-party services is at your own risk and subject to the terms of those providers.

10. Privacy

Your use of our website is governed by our Privacy Policy. By using the site, you consent to the collection, processing, and use of your personal information as described in that policy.

11. Changes to These Terms

• We may update these Terms at any time without prior notice.
• Updates take effect immediately once posted on this page.
• You are responsible for reviewing this page periodically to remain informed of changes.

12. Limitation of Liability

• To the fullest extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our products or website.
• We do not guarantee continuous, secure, or error-free access to the website.
• Our total liability for any claim will not exceed the amount you paid for the product or service involved.
• Your statutory consumer rights are not affected.

13. Governing Law

These Terms are governed by the laws of New Zealand (or your designated operating jurisdiction). Any disputes shall be resolved through the appropriate courts in our location unless otherwise required by applicable consumer law.

14. Contact Information

If you have questions about these Terms, please contact us:

Email: info@mybricktopia.com

Address: 13 Catlins Place, Fairview Heights, Auckland, 0632, New Zealand