Privacy Policy

My Bricktopia Privacy Policy

 

1. What do we do with your information?
When you purchase something from My Bricktopia or create an account, we collect the personal information you provide, such as your name, shipping and billing details, email address and phone number.
When you browse our store, we also automatically receive your device’s IP address, browser type and operating system to help us improve your experience and maintain site security.
With your permission, we may send you updates about new products, special offers and My Bricktopia news.

2. Legal basis for processing data
We process your personal data based on:

• Contractual necessity to fulfil orders and manage your account

• Legitimate interest in improving our services, preventing fraud and maintaining security

• Consent for marketing communications

• Legal obligations, including tax and regulatory requirements

3. Consent
By providing your personal information to complete a purchase, verify a payment method, arrange for delivery or return a product, you consent to our collecting and using your information for these purposes.
For marketing or optional communication, we will request your explicit permission.
You may withdraw your consent at any time by contacting us at info@mybricktopia.com.

4. Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service or Privacy Policy.

5. Payments and transaction data
Payment information (such as card numbers) is handled securely by third-party payment gateways and is not stored on our servers.
We retain only the necessary transaction data required for tax, legal and business records.

6. Third-party services
We use third-party providers such as payment processors, courier partners, analytics tools and email marketing platforms. These providers may collect or access your personal information only to perform the services they provide.
Some providers may operate in other countries. When this occurs, your information may be subject to the laws of their jurisdiction.

7. Data retention
We keep your personal information only as long as necessary for:

• Order fulfilment and account management

• Legal and taxation requirements

• Marketing (until you opt out)

• System integrity and fraud prevention
  If you request deletion of your account, we will remove your personal data unless we are legally required to retain it.

8. Your rights
Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you

• Request corrections

• Request deletion (when data is no longer required)

• Withdraw consent for marketing

• Object to or restrict certain processing

• Request information about how your data is stored or shared
  To exercise these rights, contact info@mybricktopia.com.

9. Data deletion requests
To request removal of your personal data, please email info@mybricktopia.com with “Data Deletion Request” in the subject line. We will respond within 30 days where possible.

10. International compliance
For customers located outside New Zealand, we comply with privacy obligations applicable to your region (including GDPR, CCPA and PIPEDA where required). You may contact us at info@mybricktopia.com to exercise regional privacy rights.

11. Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or modification. This includes secure server environments, limited data access controls and encryption where appropriate.

12. Cookies and tracking technologies
We use cookies to enhance the shopping experience, remember your preferences and analyse site performance.
Common cookies include:

• Session cookies to store temporary session information

• Cart cookies to remember items in your basket

• Analytics cookies to measure traffic and behaviour
  You can disable cookies in your browser settings, but some site features may not function fully without them.

13. Age of consent
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use our website.

14. Changes to this Privacy Policy
We may update this policy from time to time. Changes take effect immediately when posted on our website. We encourage you to review this page periodically.

15. Contact information
For questions about this Privacy Policy or to access, correct or delete your personal information, please contact us:
Email: info@mybricktopia.com
Website: https://mybricktopia.com